Tuesday, November 11, 2014

Doctors Talking to Other Doctors: An Insider's Guide to Professional Protocol



What are doctors saying about other doctors?

Doctors talking about other doctors could prove to be a sensitive subject, as it involves professional protocol, as well as medical ethics. Perhaps doctors, as the insiders, should be the only ones who write about this topic, as anyone and everyone else is an outsider. In today's world, professional protocol with respect to doctors talking about other doctors is becoming a growing area of concern, because other health care professionals are being confronted with situations that arise and need to be resolved.

What is happening when doctors are talking about other doctors?

Should other doctors or health care professionals become alarmed or should patients be upset, when they hear their doctors talking about other doctors? Are they justified in assuming that their doctors are talking about them, in a negative way, too?

Communication is an area of moral and ethical concern. There is an ideal standard of professional protocol for doctors to adhere to, in terms of communication with other doctors. At the same time, there is the possibility of a less than ideal scenario that deviates from the ideal standard of professional protocol. In other words, even for doctors, there is always the possibility of human error.

Doctors are engaged in a high calling that requires specialized knowledge conforming to ethical standards. They offer a professional level of service to patients and their families, in exchange for a substantial financial return, although that is not always their primary goal. They work under specific and strict rules of conduct in conjunction with pre-determined goals, directed towards the healing, health and wholeness of their patients.

Doctors perceive their professions as being their lifetime careers, not something taken lightly. They are unlikely to do anything that might jeopardize their medical careers or that of other doctors. Individually and collectively, doctor's standards of practice vary. This depends upon the kind of practice they are engaged in, their personal moral and ethical standards, as well as the current professional standards, in the country where they reside and work.

Confidentiality with respect to others is important to doctors and others in the medical profession.

Professional protocol demands strict adherence to a pre-established code of ethics, a precedence established by others, who have preceded them in practice. There are rules of conduct subject to professional regulation in order to establish, maintain and continually improve the quality of health care doctors administer to others.

Doctors function in different capacities in terms of their professions, but because health care is complex, doctors are forced to consult with other doctors, as a source of medical knowledge and expertise. Professionally, it is important they communicate with one another, on a regular basis.

Ethically speaking, personal information about other doctors is privileged information. This is true with regard to any information about their patients, as well.

Doctors need to share medical information with other doctors, at various times, in order to diagnose and treat their patients appropriately. Doctors must maintain an open line of communication with each other. Any breach of conduct in this regard, could jeopardize their lines of communication.

How their communication is perceived by patients and their families, non-professionals or other health care professionals may present a problem.

One must suggest that any breach of doctor-doctor confidentiality, with regard to the release of personal or medical information, is a justifiable cause for concern. This includes the inappropriate release of doctor-patient, personal or medical information to others, who should not have access to this information.

There is an element of trust that a patient must have with respect to his or her own doctor. Doctors have to be able to trust other doctors, not to disclose any information deemed to be inappropriate.

Perhaps because of the increasing number of patients and the shortage of doctors, the professional protocol of doctors is in danger of becoming compromised. This is raising alarm with regard to health care professionals, as well as patients and their families.

"What are doctors talking about?"

"Why are doctors talking about other doctors?"

Anyone might wonder what they are saying and why. Does this involve a degree of fear coupled with paranoia?

"...some types of communication between a person and one of these professionals are "privileged" and may not be discussed or divulged to third parties. In those jurisdictions in which the law makes provision for such confidentiality, there are usually penalties for its violation." (1)

Professional levels of moral and ethical protocol regarding effective communication standards help to establish appropriate medical and ethical guidelines for doctors and other health care professionals, with respect to confidentiality.

Those who are concerned about moral or ethical breaches in communication of any kind, by a doctor or other health care professional, in terms of non-effective or inappropriate communication, are justified in speaking directly to their own doctors with regard to the issue at hand. If necessary, this can be taken to higher levels, which include other doctors or other health care professionals, on various levels.

Most doctors are not about to say anything about other doctors that will bring harm to them, as that would be against their ethical principles. At the same time, many doctors and patients are in difficult and challenging situations. Doctors will attempt to resolve issues of concern with other doctors, as well as their patients, as it is in their best interest to do so.

So, your doctor is talking about another doctor? Remember that your doctor is a professional person, working under the mandate of moral and ethical, professional protocol guidelines. So are other doctors.

You can expect to see your health care improve because of it.

Rest assured that your doctor and other doctors have each other's best interests at heart and yours, too.


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